For international shipping
Shopping agency service “Worldshopping.global”

We can deliver our products through our partner shipping service “Worldshopping.global” by zig-zag, Inc.
In order to use this service, please press the Worldshopping banner on the shopping page.

By using this service :
・You can easily and smoothly purchase products in English.
・You can use not only credit card, but also Paypal and debit card (including China UnionPay).
・There will be an added charge of 10% of the total merchandise price, which covers any commission fees, domestic shipping charges in Japan, overseas shipping charges or handling fees.

You can find further detailed information of this service at:
https://www.worldshopping.global/en/help

For inquiry on international wholesales, please contact us from the page below.
https://h-concept.jp/form/business-form/

＜International Shipping＞
1.When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
2.Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→Explore WorldShopping Guide for More details.

＜Fee＞
WorldShopping will charge 10% service on the “Total Product Price”*.
Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any).
See WorldShopping Fees (https://worldshopping.force.com/help/s/topic/0TO2u000000TnIdGAK/お支払い費用について?language=en_US) for details.
*Total Product Price=(Product Price + Domestic Shipping Fee in Japan).

＜Payment＞
About Overseas Delivery
You can request "Worldshopping" to buy itmes on behalf of you and to have them shipped.
WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→Explore How WorldShopping Purchases and Delivers As Your Agent to know more.

＜For International Customers＞
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping.
We request your understanding of the issue and please confirm all the product details before placing the order.
→For more details, see here: https://www.worldshopping.global/en/help/faq/

＜About inquiries＞
Basically, inquiries to our shop (KONCENT) will be handled in Japanese only.
Please understand that we cannot respond to inquiries in other languages.
You can contact WorldShopping from the following links.

WorldShopping Contact English
https://worldshopping.force.com/help/s/contactsupport?language=en_US

WorldShopping Contact (Simplified Chinese)
https://worldshopping.force.com/help/s/contactsupport?language=zh_CN

WorldShopping Contact (Traditional Chinese)
https://worldshopping.force.com/help/s/contactsupport?language=zh_TW

WorldShopping Contact (Korean)
https://zig-zag.my.site.com/help/s/contactsupport?language=ko